VistaPrint worked very hard to solve the issue.
Feb 14, 2024 | Matt
I ordered a set of 2 identical metals signs using their online application and received the first set that was very poor and didn't even come close to my design. I complained and they immediately sent a second replacement set, which were of the same terrible quality. I was frustrated but called about these sets and discovered that there was an issue with the design and it being sent to the producer. I sent in the original logos and they designed and just delivered a set that is PERFECT!! A little frustrating dealing with several customer reps but the final product is something I will be PROUD to hang in front of my company. All the other products that I have recently purchased came back PERFECT ALSO. I can attest to the fact that VistaPrint works hard to satisfy its customers with quality and service. Thank you--- you will have my loyalty when I need to order more.