Thank you for taking the time to share your feedback. We’re sorry to hear that the 6-Can Cooler Bag didn’t fully meet your expectations. Please note that our printing method for this item uses heat transfer technology, which allows for full-color printing without any color limitations. However, the final print outcome depends on the image or logo you uploaded, and upon checking, we noticed that the logo provided was in a dark beige color—which is why it printed that way. For future orders, we recommend editing or adjusting your logo’s color before uploading to ensure it matches your preferred look. We truly appreciate your input regarding the insulation as well, and we’ll share this with our product team for review and improvement.