Oriole Drawstring Cinch Backpack

We are extremely sorry about the Oriole Drawstring Cinch Backpack you received. This is not the VistaPrint experience we want you to have, and we appreciate you taking the time to share your feedback. We understand how important it is for your logo to remain intact and professional, especially when the bags are being used by your recipients. We acknowledge your concern that while the backpacks initially looked great, the logos began coming off within a week. To assist you further, we recommend responding to this review with clear photos of the printing quality issues noted, including the affected quantities, so we can investigate thoroughly and work with you to find the best possible resolution. Your feedback will also be shared with our product team to strengthen quality checks and improve decoration methods, ensuring that future bag and apparel orders maintain durability and meet expectations. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/ We truly value your input, as it helps us improve and ensures we continue offering products that reflect the quality you expect. Thank you again for bringing this to our attention. We look forward to supporting your future projects with results that last.