Carolina Cotton Tote Bag – 15" H x 14.5" W

We sincerely regret that the material of these bags failed to meet your expectations and that they are much thinner and more transparent than you anticipated. These particular bags are crafted from a 4 oz cotton canvas material with a total weight of 1.3 ounces, and we always recommend reviewing the detailed product specifications and fabric weights listed on our website prior to ordering to ensure they match your durability needs. It is also described as slim and lightweight. We would be more than happy to help you browse our other product options, as we do offer thicker canvas bags that provide a heavier and more robust feel. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team with your order details via: https://www.vistaprint.com/customer-care/help-center/. We truly appreciate your feedback and are committed to helping you find the right product for your needs.

We're glad to hear that you were happy with the quality of the screen printing, though we're sorry the bags felt thinner and flimsier than expected. As stated on the product page, this tote is made from 4 oz. cotton canvas material and is described as having a slim, lightweight design. This makes it lighter and thinner compared with some of the other tote materials you have ordered. We appreciate your feedback and hope this information helps when selecting a tote for future orders.

We’re sorry to hear that the bags were much thinner than you expected. While we’re glad the print quality met your expectations, we understand how disappointing it is that the bags are see-through even when doubled and don’t feel suitable for giving to your clients. To help us better understand the issue and determine the best way to assist you, please provide a few clear photos of the bags, including how transparent they appear when doubled up. We appreciate your assistance and look forward to getting this resolved for you.