We’re sorry to hear that the tote bags didn’t meet your expectations. It sounds like the material at 4oz may have been thinner than anticipated. Your comment is appreciated and will be shared with the appropriate team as we continue to work on improving our product and service offers. We have emailed you information that speaks to the resolution that has sine been provided to you. We look forward to assisting with future products of interest.

Thank you for your feedback. We’re glad to hear you’re pleased with the printing, but we’re sorry to learn that the tote bag quality did not meet your expectations. We understand your concern about the thinness of the material. As stated on the product page, this bag is made from 4 oz. cotton canvas material, which is a lightweight fabric intended for light carrying and promotional use rather than heavy-duty purposes. Your comments about the durability are very valuable, and we’ll be sharing this with our team for further review.