Thank you for sharing your feedback on the Cotton Blend Shopping Tote Bag (13" W x 19.7" H). We’re delighted to hear that you find the bag lovely and appreciate its generous size. At the same time, we’re sorry to learn that the material felt thinner than you expected. We understand how important durability can be, especially for everyday use, and we regret that this aspect didn’t fully meet your needs. In the meantime, if you’re looking for a sturdier option, we invite you to explore our range of Custom Tote Bags: https://www.vistaprint.com/clothing-bags/bags/totes, where you can select from different brands, sizes, features, and materials to find the best fit. For future orders, if you have any questions or would like guidance before completing your purchase, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for real‑time assistance. We truly value your input and the opportunity to improve your experience. Your satisfaction is important to us, and we’re committed to helping you find the right product for your needs.