We're truly sorry to hear that the print quality on the Flex Non-Woven Promotional Tote Bag didn't match your expectations or the proof you received. Ensuring accurate color representation on non-woven fabric can be challenging, and we regret that this impacted the look of your logo. We appreciate your suggestion to improve quality control and communication around these materials and will share this with our team. In the meantime, we recommend replying to this review and providing photos showing the printing issue noted and the affected quantity, so we can work with you to find the best resolution possible. We will ensure your feedback is shared with the relevant team. We look forward to hearing from you.