Thank you for your honest feedback—we truly appreciate it. We're glad to hear the print met your expectations, but we're sorry to learn that the bag's quality didn't match. Your points about insulation and durability are noted, especially in terms of how they affect your ability to resell or offer value to others. We’ll be sharing this with our product team as we review materials and pricing. In the meantime, we’d be happy to discuss alternatives or options that might better suit your needs and budget. Please feel free to reach out.