Thank you for sharing your experience—we’re truly sorry to hear that the Recycled Cotton Canvas Tote Bags did not meet your expectations. We understand the importance of product quality, especially when it reflects your brand and is intended for resale. It’s disappointing to hear that the fabric and stitching fell short, and we regret the frustration this has caused. We appreciate the photo you’ve already provided and would be grateful if you could share additional clear images showing the specific production concerns, including: - The full view of the tote bag - Close-ups of the stitching and fabric quality - Any visible issues with the printed design, especially since two different artworks were submitted This will enable us to properly report the issue to our printing facility and collaborate with you to achieve the best possible resolution. Additionally, please let us know the quantity affected, so we can assess the full scope of the concern. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955 or through our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We’re committed to making this right and appreciate the opportunity to support you.

Thanks for letting us know. We’re sorry the printing on your bags didn’t match the proof and arrived off-center. That’s not the level of quality we aim to deliver. We have emailed you information that's geared towards providing a resolution to the concern shared. We hope to have the opportunity to make the results of future visits more favorable.