Recycled Cotton Canvas Tote Bag – 15" W x 16.5" H

Thank you for taking the time to share your feedback and for providing the photo proof. We're sorry to hear that the product did not meet your expectations. After reviewing the image, we understand your concern regarding the print appearing crooked. We also regret that the fabric thickness was not what you expected based on the product photos. We strive to provide products that match both our quality standards and the descriptions shown on our website, and we're sorry this wasn't your experience. To help us make this right, could you please confirm how many items are affected by the crooked print? Once we receive this information, we'll be happy to review the best resolution for you. We appreciate you bringing this to our attention, and we'll also share your feedback with our Quality Team to help prevent similar issues in the future.

Thank you for your review. We're sorry to hear the tote bag did not meet your expectations. The product is made from 5 oz. fabric consisting of 55% recycled cotton and 45% new cotton, as outlined in the product details on the product page. This lightweight material is designed for everyday use and differs from heavier canvas tote bags. We encourage customers to review the product details and specifications on the product page before placing an order to help ensure the selected product meets their expectations for material, weight, and intended use. We have completed our checks and have emailed you details related to the resolution that has been provided to you. We look forward to assisting in making the result of future visits more favorable.