VistaPrint® Cotton Tote Bag

Thank you for sharing your feedback on your recent VistaPrint® Cotton Tote Bag, Custom Mugs, and VistaPrint® Design Wrap Ballpoint Pen order. We are delighted to know you loved the tote bag and mug, and we appreciate your input regarding the pen ink preference. Based on the VistaPrint® Design Wrap Ballpoint Pen product page overview, the pen is offered in black ink. If you prefer blue ink or other pen ink options, we invite you to explore our Custom Pens collection here: https://www.vistaprint.com/promotional-products/writing-office/pens/all-pens. You will find the available options listed on the left side of the page. For future orders, if you have further questions or need assistance before completing your order, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/. We truly value your feedback, as it helps us improve both our products and services. Thank you again for your loyalty, and we look forward to supporting your future projects with the quality, variety, and reliability you expect from VistaPrint.

We are very sorry to hear that the material of your Cotton Tote Bag feels more like polyester and did not meet your expectations. We understand how disappointing it is when a product's texture doesn't feel right. After checking your account, we noted that our support team has already responded and provided a resolution for this order. Additionally, we have ensured this matter is reported to our quality assurance team for further review. Thank you for bringing this to our attention and for sharing your feedback with us.