Thank you for your feedback! We're very sorry to hear about the issues with the initial printing, but we’re glad our customer service could resolve the situation quickly and that your replacement tote bags met your expectations. We appreciate your patience and your kind words about our support team.

We’re delighted to hear that you’re very satisfied with the quality of our Westport Cotton Tote Bags and that you found our communication throughout the process clear and helpful. However, we understand your concern regarding the print size being smaller than expected. After reviewing your artwork, we confirmed that it already covered the full printable area. Unfortunately, these bags have a limited print space, which restricts enlarging the design further. Your feedback is greatly appreciated and has been shared with our product team for consideration. We look forward to supporting your printing needs in the future.