Westport Cotton Tote Bag – 16.5" H X 15" W

Thank you for your feedback on the Westport Cotton Tote Bag – 16.5" H X 15" W. We are sorry to hear that the print quality on the tote bags missed the mark. Muddy colors and printing errors are certainly not the standard we strive for. We would still love the opportunity to make this right for you. To help us assist you better, please reply to this email with photos displaying the issues. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.

Thank you for your feedback! We're very sorry to hear about the issues with the initial printing, but we’re glad our customer service could resolve the situation quickly and that your replacement tote bags met your expectations. We appreciate your patience and your kind words about our support team.

We’re delighted to hear that you’re very satisfied with the quality of our Westport Cotton Tote Bags and that you found our communication throughout the process clear and helpful. However, we understand your concern regarding the print size being smaller than expected. After reviewing your artwork, we confirmed that it already covered the full printable area. Unfortunately, these bags have a limited print space, which restricts enlarging the design further. Your feedback is greatly appreciated and has been shared with our product team for consideration. We look forward to supporting your printing needs in the future.