We sincerely apologize that your order did not meet your expectations. We understand how disappointing it can be when the fit, fabric, and quality of the items are not what you anticipated. To help us resolve this as quickly as possible, please send us images of the embroidery issues you mentioned. This will allow us to better understand the problem and determine the best way to make things right for you. We truly value your business and are committed to ensuring your satisfaction. If your request is urgent, you can also contact our Customer Support team directly at: https://www.vistaprint.ca/customer-care/help-center/.

While we’re so glad to hear you were pleased with the design and quality of our Port Authority® Women’s Long Sleeve SuperPro React™ Shirt, we regret to learn that the fit was tighter than expected, even after consulting the size chart prior to ordering. Your feedback is incredibly valuable, and we’ve shared your comments with our team for further review and consideration. Upon reviewing your account, we’re pleased to see that you reached out to our support team, who promptly arranged a complimentary replacement in a larger size. We trust this resolution has been helpful and satisfactory.

We're glad to hear you love the fabric and look of the Port Authority® Women's Long Sleeve SuperPro React™ Shirt. Sizing can sometimes be tricky, so your insight will be really helpful to others. In addition, we highly recommend always checking the product's size chart before proceeding to ensure the correctness of the order. If you need any additional help for your future orders, please don't hesitate to get in touch with us.