Thank you for your review. We are sorry to hear about your disappointment with the fit and feel of the shirt. We understand how uncomfortable it must be for the sleeves to be very tight on the end and for the material to be very stiff. We want to look into this for you. To help us investigate the sizing and material issue, could you please share a few photos showing the fit of the sleeves? A picture of it being worn would be especially helpful. We appreciate you bringing this to our attention and look forward to making this right for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.