Atlantis Headwear® Rio Rib Knit Beanie

We’re sorry to hear that the logo on your hat didn’t turn out as expected. We understand how frustrating it can be when the final product looks different from the proof. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

We’re sorry to hear that the embroidery did not turn out as expected and did not match the example shown before you approved the order. We understand how disappointing that can be, and we sincerely apologize for the experience. We’ll be reaching out to you via email to gather a few more details and work toward getting this resolved for you.

We are sorry to hear that the hat you received does not fit as expected. Based on the product details, it is made from a 50% recycled polyester and 50% acrylic blend with a narrow rib knit, and it is designed as an 11" knit with a cuff. We understand that fit is just as important as style, and it appears this particular hat may run smaller than anticipated. We would be happy to recommend alternative options from our available range that may offer a more comfortable fit for adults. (https://www.vistaprint.com/clothing-bags/hats/beanies) If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/].