Thank you for sharing your feedback on the Sportsman Knit Beanie and Gildan® Budget Unisex T‑shirt – L. We understand how important it is for your branded apparel to reflect your business professionally, and we’re sorry to hear that the embroidery and logo placement did not meet your expectations. For the beanie, embroidery can sometimes appear distorted when small text or fine details are used. To achieve the best results, we recommend updating your file with larger text, bold lines, and simplified graphics, as outlined in our embroidery tips available under “Printing Tips” beside the Preview button on the Design Edit page. Once we receive your updated file, we’ll be happy to resubmit your order as a replacement at no cost. Regarding the T‑shirt, we noted that the decoration area selected was “full front,” while your design was intended for a “left chest” placement. We’ve proactively adjusted the logo placement and, as a one‑time courtesy, processed a free replacement. Your new T‑shirts are expected to arrive on Friday, January 23, 2026. You can view the expected delivery date in your Order History here: https://www.vistaprint.com/oh/. Since this replacement is linked to your original order, you won’t receive a new confirmation email, but you will receive a separate email with tracking details once the shipment is on its way. We hope this resolution reflects our commitment to your satisfaction. Your feedback has also been shared with our team to help improve the design experience for future orders. We’ll be waiting for your updated logo file for the beanie so we can proceed accordingly. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1-866-207-4955. Alternatively, you can visit our Help Center for real-time assistance: https://www.vistaprint.com/customer-care/help-center/. Thank you again for bringing this to our attention. We look forward to assisting you further.

Thank you for sharing your feedback on the Sportsman Knit Beanie. We’re delighted to hear that you found them perfect and that ordering two worked out so well for you. Your kind words mean a lot to us, and we’re glad the beanies met your expectations in both quality and comfort. We truly appreciate your support and look forward to helping with more products that suit your needs.

We are sorry for the inconvenience and regret that the Sportsman Knit Beanie did not meet your expectations. Please reply to this email with photos of the received item so we may review the issue and assist you further. We look forward to your reply and helping resolve this matter.