The Game® Ultralight Boonie Hat

Thank you for your feedback, and we're sorry to hear that the logo size on your hats did not meet your expectations. We understand that you expected the logo to have a larger presence, especially for a group of leaders representing your organization. For this product, the printable design area is limited to 1.18 x 1.18 inches, as shown in the online design tool, and your design filled the available space. Designs cannot be printed beyond this area. For a different look, we would be happy to help recommend other hat styles that may offer a slightly larger embroidery area or better suit your needs. If you need assistance, please contact our Customer Support team at https://www.vistaprint.com/customer-care/help-center/. We're here to help with product options and any future design adjustments.

We are pleased that you like the fabric of The Game® Ultralight Boonie Hat. However, we regret hearing that the logo was small. The print area of the hat is 1.18" x 1.18". From our review, the hat took up the area for printing based on the layout of the hat. Please note that we offer similar hats that offer a larger print area: www.vistaprint.com/clothing-bags/hats/bucket-hats. We suggest looking out for the size of the print area for the best results. We hope this helps.

Thank you for your feedback. We're pleased to hear that you're happy with the quality of the hat ordered and are sorry the size of the logo did not meet your expectations. In reviewing the account, we are seeing that the print area for the logo is relatively small (1.18x1.18 inches) and the logo would have been printed small. We'll have this feedback passed on to the relevant team for review.

Thank you for sharing your feedback on The Game® Ultralight Boonie Hat. We appreciate your comments and understand how important both fit and logo visibility are when customizing this product. While we are glad you liked the overall look of the hat, we are sorry to hear that the fit felt too loose and that the logo did not stand out as expected. Looking at the product page specifications, this hat includes an adjustable drawcord and sewn eyelets to help achieve a better fit. However, the design area is limited to 1.18" x 1.18", as shown in the design edit page, which can make logos appear smaller in proportion to the overall size of the hat. To assist you further, we recommend responding with clear photos of the product quality concerns noted. This will allow our team to review the issue closely and work with you to find the best possible resolution. Your feedback has been shared with the relevant team to strengthen guidance on design area limitations and improve clarity for customers when customizing hats. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center. We truly value your input, as it helps us improve and ensures we continue offering products that meet your expectations. Thank you again for bringing this to our attention. We look forward to helping you achieve the professional look you expect with your next order.