While we're pleased to hear that you were satisfied with the overall appearance and craftsmanship of the Carhartt® Cotton Canvas Cap, we're sorry to learn that the fit felt uncomfortably tight. We completely understand how frustrating this can be, especially when it impacts wearability. We’d like to investigate the issue further to help find the most appropriate solution. To proceed, please reply to this email with a few clear photos that show the fit or any specific concerns you experienced. These will help us better evaluate the matter and take the necessary steps toward a resolution. We appreciate your time and look forward to your reply.

Thank you for sharing your feedback. We’re sorry to hear about the embroidery issue with your Carhartt® Cotton Canvas Cap. Rest assured, we’ve shared your concerns with our team for review and are committed to addressing the matter. Upon reviewing your account, we confirmed that one of our Customer Care Specialists assisted you with a credit and took the necessary actions on your account. We appreciate your patience and understanding and value the opportunity to assist you.