New Era® Performance Dash Adjustable Visor

Thank you for your review. We are glad to hear that you pleased with the great quality of the visor, though we are sorry to hear you were disappointed with the size of the logo. We would like to acknowledge your feedback and advise that the New Era® Performance Dash Adjustable Visor has a limited design space of 1" x 2" due to its specific structure and allowable customizable area. This layout constraint is in place to ensure the embroidery or print remains crisp and matches the technical requirements of the curved visor surface. Please rest assured that we will acknowledge this for continuous improvement to see how we can better display these product limitations on our design pages. We appreciate your feedback and hope to provide you with a better experience on your future projects.

We're sorry to hear that the logo was not centered on the visor ordered and apologize for any inconvenience caused. We'll be happy to help with getting the matter resolved if you would reply with photos showing how the print came on the product.

We’re sorry for the inconvenience caused by the stitching quality issue you experienced with one of your New Era® Performance Dash Adjustable Visors. Consistent stitching and overall craftsmanship are priorities for us, and we regret that this product fell short of expectations. Your feedback has been shared with our quality assurance team for further evaluation and improvement. We're also glad to see that you contacted our customer support team, who responded promptly and arranged a complimentary replacement to make things right. Thank you for bringing this to our attention.