Thanks for your review submission. We’re sorry to hear that the visor color was significantly different from what you expected. That's not the experience we want for you. We have completed our check and have emailed you regarding the resolution that has been provided to yo.u. Please let us know if we can be of any additional assistance with future products of interest.

We’re sorry to hear that the size of your design on the Port Authority® Beach Wash® Visor was smaller than you expected. After reviewing your order, we noticed that the design was not extended all the way to fill the print area, which is why it appears smaller than intended. To help ensure that your next order meets your expectations, we’ve saved a copy of your design that is adjusted to fill the full print area. We’ll be reaching out to you via email with detailed instructions and options for placing a new order so that the design prints at the intended size. We appreciate your patience and understanding as we work with you to get this resolved.

We're glad to hear you liked the visor overall. However, we’re sorry to hear you had difficulty with the design process. To help, we’ve edited the text on the visor and submitted a replacement order for you. You can view the update from your order history; the order number remains the same. For future orders, you can contact customer care at 1.866.207.4955 for design assistance.