Thank you for sharing your feedback—we’re truly sorry to hear that the color of the threading on your Boulder Shirt Jacket didn’t match your expectations. We understand how important color consistency is, especially when it comes to custom apparel, and we regret that your order didn’t reflect the light blue tone you intended. This is not the VistaPrint experience we want you to have, and we’d like the opportunity to assist you further. If you’re willing, we kindly ask that you share clear photos of the item received, especially highlighting the color discrepancy in the threading. This will help our team assess the issue thoroughly and work with you to find the best possible resolution. Your feedback will also be shared directly with our product team to support improvements in color accuracy and production consistency. If your concern is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We appreciate your honesty and the opportunity to make this right.