We appreciate you sharing this with us, and we're sorry to hear that the fleece jacket didn't meet your expectations. It's disappointing to hear that the fabric feels too thin and concerns about it shrinking. Our check into the concern shared has indicated that our care team was able to assist in providing a resolution. We hope to make future visits more favorable.

Thank you for taking the time to share your order experience with us. We are truly sorry for the disappointment with the sweater. Meeting your expectations is important to us, so we sincerely apologize for any inconvenience this may have caused. We took the necessary actions to make this right, and you should be receiving an email shortly with the details. Thank you for bringing the issue to our attention. We'll ensure to pass your feedback to the team for review.