Elevate™ Egmont Packable Jacket

Thank you for your feedback. We’re sorry to hear that the jacket didn’t fit as expected. For future orders, we suggest using the size chart as a guide, as sizes may vary based on style and brand. To help, we have taken action on your account to address this issue. A confirmation email will be sent to you with the details.

We regret to hear that the size of the jacket turned out to be too big. We hope you'll be able to place a new order for a smaller size soon. We offer a wide variety of jacket brands, so sizes may vary. When placing your next order, we recommend that you view the size chart and product page (www.vistaprint.com/clothing-bags/jackets) to see which size would work best for you.

Thank you for sharing your feedback about the Elevate™ Egmont Packable Jacket – M. We appreciate you taking the time to let us know, and we understand how important it is for your order to arrive on time and meet your expectations for quality and fit. Looking at your account, we can confirm that this product was replaced due to a missing delivery. Although the courier handled the shipment, we took responsibility by issuing a replacement, which may have contributed to the delayed arrival. Regarding product details, the Elevate™ Egmont Packable Jacket is made of 100% polyester with a water‑repellent finish, ergonomic sleeves with elasticized cuffs, lower concealed zippered pockets, and sleeve cuffs with thumbholes. We recommend responding with clear photos of the product quality concerns noted, so we can review them in detail and work with you to find the best possible resolution. Your feedback will also be shared with our production team to strengthen quality checks and ensure sizing accuracy and fabric standards are consistently upheld in future orders. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/. We value your trust and look forward to resolving this matter promptly so you can enjoy your products with confidence.