Thank you for sharing your experience with your three sets of Sport‑Tek® Sport‑Wick® Flex Fleece 1/4‑Zip – XL. We’re sorry to hear there was confusion with your order and that you initially thought it was lost. We’d like to better understand the specific issue you encountered so we can assist you more effectively. If possible, please provide additional details about the concern. This will allow our team to review the matter thoroughly and work toward the best resolution. Rest assured, your feedback will also be shared with our product team for quality review and improvement. Should this matter be urgent or if you’d prefer direct support, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for real‑time assistance. We truly appreciate your input and look forward to the opportunity to make this right.

We're sorry to hear that the print appeared faded. That’s definitely not the experience we want for you. If you’d like, we can take a closer look into this for you. Please share a photo of the item you received as well as your order number, and we’ll be happy to review it and make things right. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/