Port Authority® Ladies' Microfleece Jacket

We are committed to providing exceptional service and regret that we fell short this time. We’d appreciate the opportunity to make it right and need your assistance. Please reply to the email with a photo of the logo on the jacket, so we can find a resolution that meets your expectations. We can process a replacement or explore other suitable options. Just let us know how you'd like to proceed. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/.

Thank you for sharing your feedback with us. We’re glad to hear that the jacket looks good, though we’re sorry the fit felt a little tight. The Port Authority® Ladies' Microfleece Jacket generally runs small and is designed with a slim, contoured fit. For future orders, we recommend checking the size chart provided on the product page to help ensure the best fit. We appreciate your input, as it helps us guide customers toward the right sizing and improve overall satisfaction.

Thank you for sharing your feedback on the Port Authority® Ladies’ Microfleece Jacket. We’re glad to hear you liked the fit and style, though we understand your note that the fabric felt thinner than expected and more suited for lightweight spring or fall wear. For customers looking for thicker options, materials such as cotton, cotton blends, or polyester‑cotton blends typically provide a heavier feel and added warmth compared to microfleece. You may explore our full range of Custom Women’s Jackets, which includes different fabrics and weights to better match your preferences: https://www.vistaprint.com/clothing-bags/jackets/womens-jackets In future orders, if you have further questions or need assistance before completing your order, our Customer Support team is available at 1-866-207-4955 or visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We truly value your input, and we’ll share your observations with our team as part of our ongoing efforts to improve product descriptions and help customers find the best fit for their needs.

We are glad to hear that overall you found the Port Authority® Ladies' Microfleece Jacket to be of decent quality, and we appreciate your feedback regarding the fit and embroidery. In addition, we understand how important it is for custom embroidery to meet your expectations and for clothing sizes to be accurate. For future orders, we recommend carefully reviewing the preview mode and PDF proof before placing your order to ensure the design appears exactly as intended. Furthermore, we suggest consulting the size charts provided on the product page to avoid any sizing issues. Please rest assured that your feedback has been shared with our internal teams for review and improvement.

We’re very sorry to learn that the sizing of your Port Authority® Ladies' Microfleece Jacket did not meet expectations. While we’re glad you found the embroidery and comfort to your liking, we understand how important it is for apparel to fit properly, especially when ordered for professional use. To help us investigate further and provide the best resolution, we kindly ask that you reply to this review with photos of the jacket received, highlighting the sizing concern. If possible, including a comparison with other jackets of the same size would be very helpful for our team to assess the issue thoroughly. For reference, the size chart on our product page reflects garment measurements rather than body measurements, which we know can sometimes confuse. We are actively working to make sizing guidance clearer to better support our customers. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center:https://www.vistaprint.com/customer-care/help-center/ for real‑time support. Thank you again for sharing your feedback. We’re committed to improving your experience and ensuring your future orders meet your expectations.