We are glad to hear that overall you found the Port Authority® Ladies' Microfleece Jacket to be of decent quality, and we appreciate your feedback regarding the fit and embroidery. In addition, we understand how important it is for custom embroidery to meet your expectations and for clothing sizes to be accurate. For future orders, we recommend carefully reviewing the preview mode and PDF proof before placing your order to ensure the design appears exactly as intended. Furthermore, we suggest consulting the size charts provided on the product page to avoid any sizing issues. Please rest assured that your feedback has been shared with our internal teams for review and improvement.

We’re very sorry to learn that the sizing of your Port Authority® Ladies' Microfleece Jacket did not meet expectations. While we’re glad you found the embroidery and comfort to your liking, we understand how important it is for apparel to fit properly, especially when ordered for professional use. To help us investigate further and provide the best resolution, we kindly ask that you reply to this review with photos of the jacket received, highlighting the sizing concern. If possible, including a comparison with other jackets of the same size would be very helpful for our team to assess the issue thoroughly. For reference, the size chart on our product page reflects garment measurements rather than body measurements, which we know can sometimes confuse. We are actively working to make sizing guidance clearer to better support our customers. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center:https://www.vistaprint.com/customer-care/help-center/ for real‑time support. Thank you again for sharing your feedback. We’re committed to improving your experience and ensuring your future orders meet your expectations.