Port Authority® Women's Core Soft Shell Jacket

We understand your disappointment regarding the fit of the Port Authority® Women's Core Soft Shell Jacket. Please note that sizing and fit can sometimes vary between brands and garment styles, which is why we always recommend carefully reviewing the size charts listed on the product webpage prior to placing an order to help avoid similar concerns and set clearer expectations. To help make things right, please reply to this email with your preferred replacement size, and we will gladly arrange a free reorder for you. We appreciate you bringing this matter to our attention. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 1.866.207.4955.

We’re sorry to hear that the Port Authority® Women’s Core Soft Shell Jacket did not meet your expectations in terms of sizing. We understand how frustrating it can be when a medium does not match your usual fit, especially when compared with other items you own. We’re glad to know the print quality met your expectations, but we do regret that the sizing issue affected your overall satisfaction. To help us resolve this for you, could you please let us know your preferred size? Once we have this, along with your order details, we’ll be happy to review options such as a replacement to ensure you receive a better fit. We appreciate your patience and look forward to assisting you further.