We appreciate you taking the time to review the The North Face® Apex Barrier Soft Shell Jacket. We regret hearing that the size of the jacket was smaller than expected. Upon further look, we're pleased to see that our customer support team was helpful in providing a prompt resolution, and a new size was ordered. To ensure a better fit in the future, we suggest referring to the size charts for accurate measurements, as garment sizes can differ. Taking your measurements beforehand is also recommended. We hope this helps.