We’re truly sorry to hear that the Elevate™ Stinson Softshell Vest – L (two in black and two in navy) did not meet your expectations in terms of fit and sizing. We understand how important comfort and sizing accuracy are, and we appreciate your feedback, noting that the vest may feel better when sized down. As a reference, the product page includes a size chart with measurements in inches, and notes that the measurements shown in the chart reflect the size of the clothing, not the wearer. We always recommend reviewing these details before placing an order to help ensure the best fit for your needs. To help us review this further and explore the best resolution, we kindly invite you to reply to this review with: - Photos of the vests received, highlighting the sizing concern - If possible, a comparison photo with other vests of the same labeled size - The affected quantity This will allow our team to assess the concern thoroughly and ensure your feedback is shared with our product development team for review and improvement. In the meantime, we invite you to explore our full range of Custom Vests: https://www.vistaprint.com/clothing-bags/jackets/vests, which includes various styles and fits that may better suit your preferences. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955. Alternatively, you can visit our Help Center at https://www.vistaprint.com/customer-care/help-center/ for personalized support. Thank you again for your feedback; it helps us improve and ensures we continue offering products that meet your expectations.