Thank you for sharing your feedback. We’re glad to hear that your team loves the look and feel of the jackets and that the overall quality met your expectations. We appreciate you pointing out the sizing concern as well. The Sport-Tek Insulated Jackets generally run true to size but do have a slightly fitted cut to help retain warmth and allow for layering. If you plan on wearing bulkier layers underneath or prefer a looser fit, we recommend sizing up. Your insight is helpful for other customers and for setting expectations on future orders.

We’re really sorry to hear that the embroidery on your vest didn't meet your expectations, especially after discussing the design details with an agent and receiving a reorder. We understand how important it is for the logo to appear as intended, and we apologize that the design still came out incorrectly, with the circles turned into long ovals. To better assist in resolving this, please reply and provide an image of the embroidery vest you received. This will help us investigate the issue and ensure the design is corrected for any future orders.