We’re sorry to hear about the issues with your recent shirt order, including the delays, split delivery, and the problems with the items received. While we’re glad our customer service team was able to assist with one of the shirts, we understand how frustrating it must be to still be waiting on a replacement and to have encountered errors with the other items. This isn’t the experience we want you to have, especially given the investment you’ve made. We truly appreciate your patience and feedback, and we’ll be sharing your comments with our team to help improve both our production and fulfillment processes.