Thank you for sharing your feedback—we’re glad to hear the fit and material of the Eddie Bauer® Performance Polo Shirt met your expectations. That said, we're truly sorry to learn about the embroidery issue you experienced. We understand how disappointing it must be to receive a product that doesn't reflect the quality and care you expect, especially when it comes to first impressions and presentation. We appreciate you including a photo of the item—it really helps us better understand the concern. While we attempted to process a replacement, we regret to inform you that the Medium size is currently out of stock. At the moment, Large and XL are the available alternatives. Please rest assured that we have taken the necessary steps to fulfill your order and ensure your satisfaction. You will receive a confirmation email with more details shortly. Your feedback has also been shared with our production team for review, as we’re committed to maintaining high standards in every order. Thank you again for bringing this to our attention and for giving us the opportunity to address your concerns. If there's anything more we can do for you, please don't hesitate to reach out—we're always here to help.