Thank you for taking the time to share your feedback. We understand your concern about the quality of the print, and we apologize if it did not meet your expectations. Please note that the printing technology used for this specific product is "Heat Transfer" which has the same process used for iron-on prints. This information is available on the product description page, and we recommend checking this first before purchase so proper expectations are set. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. Should you require additional assistance, please do not hesitate to reach out to us through this email.