While we're glad to hear that the craftsmanship of our Greg Norman Play Dry® Heather Solid Polo met your expectations, we're sorry to learn that the stitching of your artwork did not meet your standards and appeared subpar. We completely understand your disappointment and are eager to assist you further to ensure a satisfactory resolution. To move forward, please reply to this email with clear photos showing the specific areas of concern on the received polo. These images will allow us to accurately assess the issue and determine the most appropriate solution. We appreciate your cooperation and look forward to your response.