We’re truly sorry to hear that the logo on your OGIO® Code Stretch Polo wasn’t done according to your specifications. We completely understand how disappointing this must have been, especially after expecting your design to turn out exactly as envisioned. To help us review this further and make things right, could you please share a photo of the item showing the logo, along with a brief note on what was different from your requested specifications? Once we receive those details, we’ll take a closer look right away and work toward the best possible resolution for you. We really appreciate your patience and understanding, and we’ll do our best to resolve this quickly.

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how disappointing it can be when both product quality and quality control do not meet expectations. To help us investigate and address this promptly, could you please provide clear photos showing the issue along with your order details? We’ll review them right away and work toward a suitable resolution.