Thank you for sharing your feedback—we’re glad to hear you found the OGIO® Code Stretch Polo suitable for summer wear, though we acknowledge your concern about the material feeling thinner than expected. This polo is indeed designed as a lightweight option, which explains the fabric and makes it ideal for warmer conditions. For future orders, you may want to consider our midweight or heavyweight polo options, which provide a more substantial feel and added durability. We appreciate your input and will use it as an opportunity to improve product guidance and help customers select the best fit for their needs.

Thank you for reaching out and bringing the issue with the polo shirt to our attention. We are very sorry to hear that the embroidered logo wrinkled and pulled after washing it. We'd love to help make things right for you. To help us assist you more effectively, please reply to the email with photos displaying your concern with the shirt. We look forward to hearing from you.

We’re truly sorry to hear that the logo on your OGIO® Code Stretch Polo wasn’t done according to your specifications. We completely understand how disappointing this must have been, especially after expecting your design to turn out exactly as envisioned. To help us review this further and make things right, could you please share a photo of the item showing the logo, along with a brief note on what was different from your requested specifications? Once we receive those details, we’ll take a closer look right away and work toward the best possible resolution for you. We really appreciate your patience and understanding, and we’ll do our best to resolve this quickly.

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how disappointing it can be when both product quality and quality control do not meet expectations. To help us investigate and address this promptly, could you please provide clear photos showing the issue along with your order details? We’ll review them right away and work toward a suitable resolution.