We're sorry to hear that the embroidery was not correct on your product after multiple attempts and can understand your disappointment in this matter. This is not the experience we would want you to have and will have this feedback passed on to the relevant team for review.

We're glad to hear that you were pleased with the shirt design, but we’re sorry to learn that the material did not meet your expectations in terms of comfort. We understand how important both look and feel are, and we apologize for any disappointment caused by the fabric’s texture and warmth. Your input is valuable and helps us continue improving our products. If you have any further concerns or would like assistance with your order, please don’t hesitate to reach out. We’re here to help.