Thank you for taking the time to share your feedback. We’re sorry to hear that the black color of the Port Authority® Ladies Heavyweight Cotton Pique Polo appeared faded—we understand how disappointing that can be, especially when expectations for quality aren't met. We’d love the opportunity to look into this further and make things right. If possible, please reply to this review with photos showing the fading and the quantity affected, so we can better assess the issue and identify the most suitable resolution for you. Rest assured, your comments will be shared with our product quality team for further review as part of our ongoing commitment to improvement. We look forward to hearing from you and assisting you further.

Thank you for your feedback — we’re sorry to hear that the polo shirt didn’t meet your expectations in terms of comfort. The Port Authority® Ladies Heavyweight Cotton Pique Polo is specifically garment-washed to enhance softness, so the material should not feel scratchy, even after washing. We want to make this right and investigate further. Could you please share a few images of the polo you received, including the product label? This will help us determine the best next step, whether that be a replacement or another suitable resolution. We appreciate you bringing this to our attention and look forward to resolving it for you.

Thanks so much for your feedback, and we're really sorry to hear the logo on your shirt didn’t turn out as sharp as expected. We’d love to take a closer look so we can understand what happened. When you have a moment, could you please send us a photo of the shirt along with the file or image you submitted? That way, we can better assess the concern and work with you on a resolution—whether that's a reprint, a file adjustment, or another option that works best for you.