Port Authority® Ladies Performance Fine Jacquard Polo

We deeply regret to hear we were unable to embroider your logo on the Port Authority® Ladies Performance Fine Jacquard Polo. Our record shows the artwork was unable to be embroidered as it didn't meet our embroidery guidelines - the design was too complex to be embroidered. An email was sent on May 17th advising of this and tips. For future reference, when creating a design for embroidery, please follow the tips below to get the best possible result for your embroidered products: 1. Large and clear graphics will render embroidery the best 2. Fonts should be at least 1/4" in height 3. Uploads with photos or gradients won’t come out great 4. Logos work very well – except for the ones with fine details or many colors For design assistance with your logo, please reach out to our design team using this link; www.vistaprint.com/design. We trust this will be helpful.

We apologize for any confusion regarding the shirt you ordered. It seems there was a misunderstanding, as the shirt is intended to be an open placket style without buttons or buttonholes. You can use the link provided to explore shirts that are styled with buttons. https://www.vistaprint.com/clothing-bags/polos

Please accept our sincere apologies for the disappointment with the quality and embroidery on the Polo Shirt. We will have your feedback passed on to the appropriate team for review. Also, since customer happiness is important to us, we have taken the necessary steps to your account. You will be sent an email with more details of the solution.