We're truly sorry to hear about your experience with the Port Authority® Pinpoint Mesh Quarter-Zip Sweatshirt. This isn’t the level of quality or consistency we aim to deliver, and we appreciate you taking the time to share your honest feedback. We understand how disappointing it must be to receive garments with noticeable differences in embroidery quality and a fit that didn’t meet expectations. Your insights are incredibly valuable, and we want to make this right. To help us investigate and resolve the issue, we kindly ask that you respond to this review with clear photos showing the material and embroidery inconsistencies. These images will allow us to escalate your concern to the appropriate team and work toward the best possible solution. Please know that your feedback will be shared with our production partners to help prevent similar issues in the future. If your request is time-sensitive or you'd prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for further assistance. Thank you again for bringing this to our attention—we’re here to help and committed to improving your experience.