Not what I ordered
Oct 2, 2025 | POA C. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for your review and for your feedback. We're glad to hear you feel the embroidery itself is nice. We are, however, sorry to hear about your deep disappointment that the embroidery is much larger than what you designed. We want to make this right for you immediately. To help us investigate this size discrepancy, could you please share a few photos of the Polos? A picture that clearly shows the embroidery would be incredibly helpful so we can compare it with the submitted logo design. We appreciate you bringing this to our attention and look forward to the opportunity to resolve this for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.