We are very sorry to hear about the issues with your embroidery and completely understand your disappointment. To help us investigate and address this matter thoroughly, please reply to this email with photos of the defects you’ve observed. This will allow our team to review the quality concerns in detail and work toward a satisfactory resolution. We appreciate you bringing this to our attention and look forward to your reply.

Thank you for sharing your feedback with us. We’re sorry to hear that the quality of the Polo Shirt did not meet your expectations, especially given the price. We understand how important both print and fabric quality are to our customers. Upon reviewing your account, we found that one of our Care Specialists has already assisted you with this concern and took the necessary actions on your order. We appreciate you bringing this to our attention, as your input helps us continue improving our products and services.

We sincerely apologize that the patch did not meet your expectations. We understand your concerns regarding the color difference, loose threads, and the clarity of the text. We see that one of our VistaPrint representatives has already assisted you with this concern. If there’s anything else we can help with, please don’t hesitate to let us know.