Thank you so much for sharing your thoughts with us. We’re glad to hear your feedback about the District Made® Men's Perfect Tri® Hoodie, and we're genuinely sorry that the fit didn’t meet your expectations. We understand how disappointing it can be when sizing and garment style differ from what you’re accustomed to, especially when you're expecting the feel of a traditional hoodie. Upon reviewing the product page, we can confirm that while this item includes a hood, it’s technically classified as a t-shirt in terms of fabric and fit. The sample photos and specifications reflect a lightweight, slimmer-cut style designed more for casual layering than warmth or structure typical of a classic hoodie. For future orders, we highly recommend reviewing the product specifications and garment measurements in advance, as these details can help guide sizing choices and ensure the best fit. And if you're looking for something with a more traditional hoodie feel, we invite you to explore our broader collection of Custom Hoodies and Sweatshirts here: vistaprint.com/clothing-bags/sweatshirts. Your feedback has been shared with our apparel team to help improve clarity and expectations around product categorization and styling. We appreciate your insights and hope to have the opportunity to serve you again with an even better fit and experience.

Thank you for taking the time to share your feedback. We’re glad to hear that you liked the material of the District Made® Men's Perfect Tri® Hoodie, but we regret to learn about the issues with the logo after washing. We understand how frustrating it must be to receive a product that doesn’t maintain its quality over time. We appreciate the photo you provided as a reference, and we’d like to make this right for you. To assist further, we kindly ask that you provide the affected quantity and size of the hoodies. This will allow us to thoroughly review the issue and find the best resolution possible. Rest assured, we will share your feedback with the relevant team for review and improvement. Your insights help us refine our quality standards to ensure a better experience for our customers. We look forward to hearing from you so we can assist further.