We understand how important a comfortable fit is, and we’re truly sorry to hear that the District® French Terry™ Hoodie felt too tight and caused discomfort, and that the material’s stretchiness did not meet your expectations. This experience falls short of the quality standards we aim to uphold, and we completely understand your disappointment. Please rest assured that your feedback, along with the photos you provided, has been shared with our team for further review. In the meantime, we’ve reached out to you directly via email to discuss your concerns in more detail and work toward a suitable resolution. We appreciate your feedback and look forward to your response.

We’re sorry to hear that the craftsmanship of your District® French Terry™ Hoodie did not meet your quality expectations and felt below the standard you anticipated. Delivering the highest quality products is very important to us, and we’re committed to thoroughly investigating this matter and resolving it to your satisfaction. To proceed, please reply to this email with clear photos showing the areas of concern, along with a brief description of the issue you experienced. This information will help us conduct a detailed review and determine the best course of action. We look forward to your response.