Thank you for taking the time to share your feedback. We’re pleased to hear that the design and alignment of the product met your expectations, as well as your appreciation of our business cards and promo materials. However, we deeply regret that the sizing of the District® Re-Fleece™ Crew - 2XL was not what you anticipated. To help us better understand and address this issue, we kindly request that you provide photos of the item you received, highlighting the sizing discrepancy. If possible, including other sweatshirts of the same size as a reference for comparison would be very helpful. This will enable us to investigate further and work with you to find the best resolution possible. Your feedback is valuable to us, and we will ensure it is shared with the relevant team to improve our processes moving forward. Please rest assured, we are committed to resolving this matter and providing assistance. We look forward to hearing back from you.