Independent Trading Co. Unisex Special Blend Raglan Hooded Full-Zip Sweatshirt

We’re truly sorry to hear that the sizing of the Independent Trading Co. Unisex Special Blend Raglan Hooded Full-Zip Sweatshirt did not meet your expectations. We understand how disappointing it must be when an item you were looking forward to wearing turns out to be too tight and not true to size. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

Thank you for your feedback, and we’re sorry to hear that the sizing did not meet your expectations. We understand how disappointing this must be. For future orders, we recommend using the size chart as a guide, as sizes may vary depending on the style and brand. To help, we have taken action on your account to address the issue. A confirmation email with the details will be sent to you shortly. We appreciate your understanding and the opportunity to assist you.

Thank you for your review and for your detailed feedback. We're so glad to hear that you love the quality of the zip-up hoodie and find it soft, cozy, and a great fit. We are, however, sorry to hear that the logo on the other hoodie is skewed, making it unwearable for your company. We want to make this right for you immediately. We have processed a replacement for the affected hoodie for you at no cost, and it will be under your same order number for your convenience. An email with tracking details will be sent once your new hoodie has shipped out. In the meantime, please feel free to dispose of or recycle the item you received. We are truly sorry for this inconsistency and appreciate you giving us the opportunity to demonstrate the high-quality finish you should always expect. We are confident the new one will be perfect.