Thank you so much for your thoughtful feedback and for sharing the photo of your Embossed Gloss Business Cards. We’re glad to hear you were pleased with the overall quality, pricing, and fast shipping—and especially that the sweatshirt embroidery met your expectations. That said, we’re sorry the business card layout and color didn’t turn out as expected. After reviewing your submitted file and printed card, it appears the design was produced as uploaded. To clarify, the cutting process occurs between the bleed/edge area and the safety zone, so placing text too close to the safety line can result in it appearing off-center once trimmed. Regarding the black background, we noticed a visible difference between the black used in your uploaded artwork and the black from the design editor. This contrast can cause elements like the square around the fork to stand out unexpectedly. To avoid this, we recommend removing the original black background before uploading or using the “remove background” option in the design editor. For future orders, we highly suggest double-checking the preview and generating a PDF proof to confirm alignment and color consistency before checkout. As a valued customer since 2020, we’d be happy to offer a complimentary replacement once your updated file is ready—just reply to this review when you're set to proceed. If you need immediate assistance, our Customer Support team is available at 1-866-207-4955, or through our Help Center (https://www.vistaprint.com/customer-care/help-center/). We truly appreciate your loyalty and the opportunity to make this right.