Maintaining high stitching standards across our embroidery products is a top priority for us, and we’re truly sorry for the inconvenience caused by the unsatisfactory outcome of your OGIO® ENDURANCE Ladies Radius Full-Zip. This does not reflect the level of quality we aim to deliver, and we completely understand your disappointment. Please be assured that your feedback, along with the photos you provided, has been shared with our team for further review. Upon reviewing your account, we’re pleased to see that you reached out to our customer care team, who responded promptly and took the necessary steps to resolve your concern. We appreciate your understanding and look forward to delivering a better experience in the future.