Sizing much smaller than chart.
Mar 21, 2025 | Luis M.
Response from Vistaprint Customer Care Team:
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the sizing discrepancy in the OGIO® ENDURANCE Radius 1/4-Zip - L you received. This is not the experience we aim to provide, and we regret any frustration this may have caused. To better address this issue, we kindly request photos of the item you received, highlighting the sizing concerns. If possible, including a comparison with other sweatshirts of the same size would be greatly helpful. This will allow us to investigate further and work with you to find the best resolution. Your feedback is important to us, and we’ll ensure it is shared with the relevant team to improve our sizing charts and processes. We’re eager to hear back from you and are committed to resolving your concern promptly.