Bad Alignment
Jan 9, 2026 | Sean C. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We understand your concern regarding the alignment on your port & company® essential fleece crewneck sweatshirt and acknowledge that the print not being straight can be disappointing. After checking your order, we noted that the submitted design included three elements, and the two elements under the car (the wording and the dog) were slightly shifted to the left, which affected the overall alignment. To help avoid similar issues in future orders, we recommend carefully reviewing the preview mode on the editing page prior to placing your order. This ensures that all design elements are properly aligned and helps set clear expectations for the final print. Your feedback is important, and we hope this guidance helps achieve the precise results you expect in future projects. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.