While we're pleased to hear that you are satisfied with the material quality of our crewneck sweatshirt, we regret that the design outcome did not meet your expectations. Your satisfaction is our top priority, and we're eager to assist in resolving this issue. To help us locate your order and provide the necessary support, please reply to this email with your order number and include images that clearly illustrate the concerns you've raised. We look forward to your response and to making things right for you.