We are sorry for the inconvenience and regret that the Port & Company® Ladies Core Fleece Full-Zip Hooded Sweatshirt did not meet your expectations. Furthermore, we would really like the opportunity to look into this more closely and understand what went wrong. Therefore, kindly reply to this email with more details about the issue, along with clear photos of the item received, so we can properly review the print, product appearance, and overall outcome. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via 1-866-207-4955.

Thank you for sharing your feedback—we’re glad to hear your order arrived earlier than expected, though we acknowledge your concern about the sweatshirt shedding. The Port & Company® Ladies Core Fleece Full‑Zip Hooded Sweatshirt is made of Air jet yarn, which is designed to provide a soft, pill‑resistant finish. The concerns you mentioned are opposite of the product’s intended material qualities, so we’d like to review this further. Could you please share images of the item showing the issue? This will help our team assess the product more closely and determine the best way to assist you. We appreciate your input and will use it as an opportunity to improve both our product quality and customer experience.

Thank you for sharing your feedback—we acknowledge your concern about the fit of the Port & Company® Ladies Core Fleece Full‑Zip Hooded Sweatshirt. This style is side‑seamed with a contoured body for a feminine fit, which was disclosed on the product page. We recommend checking these details before ordering to help set expectations and ensure the fit matches your preference. For a looser or baggier style, you may want to consider our unisex or heavyweight sweatshirt options, which are designed to provide a more relaxed fit (https://www.vistaprint.com/clothing-bags/sweatshirts?refinementList%5Bf_Gender_ss%5D%5B0%5D=Unisex). We appreciate your input and will use it as an opportunity to improve both our product guidance and customer experience.