Thank you for sharing your feedback on the Port & Company® Youth Fan Favorite Fleece Hooded Sweatshirt – Embroidery (S), Port & Company® Youth Pullover Hooded Sweatshirt (M), and District® Embroidered V.I.T.™ Fleece Hoodie (M). We’re sorry to hear that the fit did not meet your expectations and that the sizes ran smaller than anticipated. We do appreciate your note about the embroidery quality, and we’re glad one of the items turned out well. To help us review this thoroughly and find the best resolution, we kindly ask that you share a photo of the products received, and if possible, a comparison photo with other hoodies of the same labeled size. This will allow our team to assess the sizing concern more accurately and ensure your feedback is shared with the relevant team for improvement. For reference, the product page includes a size chart with length and width measurements in inches and millimeters for the District® Embroidered V.I.T.™ Hoodie, noting that sizing can vary slightly by brand. We recommend reviewing these details before placing future orders to help ensure the best fit. If this matter is time‑sensitive or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/ Thank you again for your feedback. It helps us improve and ensures we continue working to provide products that meet your expectations.