We appreciate you sharing your thoughts on the Sport-Tek Performance Long Sleeve Hoodie. We regret hearing that, despite the hoodie being comfortable, the quality of the material was not as expected. To help us assist you more effectively, please reply to this email with a photo displaying the concern. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.

We’re glad to know that you were pleased with the craftsmanship and quality of the material. However, we’re truly sorry to hear that the Sport-Tek® Performance Long Sleeve Hoodie didn’t fit as expected and felt tighter than anticipated. We completely understand how important comfort and proper fit are, and we genuinely appreciate you taking the time to share your feedback. For future purchases, we recommend checking the size chart provided on each product page or during checkout. These guides offer a more accurate reference and can help ensure you select the most comfortable fit for your needs. To make this right, please reply to this email with your preferred larger size(s) based on what you received. Once we have your response, we’ll be happy to arrange a complimentary replacement to ensure your complete satisfaction. We look forward to your reply.